Shipping & Handling Policy
JULBO FREE SHIPPING OFFER:
We offer Free Shipping on all qualified Julbo.com orders.
FREE SHIPPING QUALIFIERS:
* Minimum online (Julbo.com) purchase of $100.00 or more (before tax and shipping)
* 2-Day FedEx Express Shipping including Alska and Hawaii
* APO, FP, Guam, U.S. Virgin Islands, and Puerto Rico - MUST choose USPS as shipping method
* Offer not valid on previous purchases or repair orders.
* Orders using promotion codes may be excluded from free shipping offer.
* Other delivery methods available for additional fees.
* Offer may be modified or discontinued at any time without notice.
GENERAL SHIPPING INFORMATION:
* Julbo.com orders can only be shipped within the United States
* Orders shipping to AK, HI or APO must choose USPS.
* UPS and FedEx will not ship to a PO Box address.
* When you reach the final checkout page estimated shipping costs will be calculated, and you will be able to select your preferred shipping method.
* Most Julbo.com orders are processed within 1-2 business days. Some delays may occur around holidays, winter storms and other unforeseen circumstances. We will do our best to make sure your order reaches you in a timely manner.
* Julbo Inc. is the distributor for the United States. As such, we are only authorized to ship within the U.S. If you are outside of the U.S., please look for the Julbo distributor within your country. Those distributors can be found on our international site: https://www.julbo.com/fr_fr/dealer-locator/
* All items indicated to be in stock are generally shipped same day if the order is placed before 12 PM Eastern Standard Time. In stock items ordered after 12 PM Eastern Standard Time will be shipped the next business day.
A confirmation email is sent once the order has been entered into our system. Tracking information will be sent once the order ships. If you did not recieve an email, make sure to check your spam/junk folder.
All items indicated to be in stock are generally shipped same day if the order is placed before 1:00 PM Eastern Standard Time. In stock items ordered after 1:00 PM Eastern Standard Time will be shipped the next business day.
IMPORTANT: As inventory fluctuates hourly, an item indicated as “in stock” when you place your order may, in fact, be out of stock. In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on hold. We cannot accommodate backorders currently so if we do not hear back with 48 hours, your order will be cancelled.