Warranty and Repairs
Julbo has been manufacturing quality performance eyewear products for over 130 years and we stand behind our products. Julbo warranties all sunglasses and goggles for the original owner against manufacturing defects for the lifetime of the product. Julbo maintains the sole right to determine what a manufacturing defect or failure is.
Scope of Warranty:
The warranty will be honored for the lifetime of the product for the original owner. The warranty applies to all types of manufacturing defects in materials and workmanship.
This does not cover normal wear & tear, sunglasses or goggles that are stolen, lost, dropped, crushed, scratched, run over, chewed by human, pet or wild animal or any other damage that is caused by the consumer. The warranty will also not cover any frame that has been intentionally changed, painted, heat treated or altered in anyway. Julbo frames installed with non-Julbo custom or prescription lenses are not covered under warranty. This warranty extends only to residents of the United States.
- Replacement parts for our current and most popular models are available for purchase here: https://www.julbo.com/en_us/spare-parts
- Need to send your sunglasses in for repair? Please send us a picture that shows the damage. You can either submit a message to the left using the Contact us widget, or send an email to email@example.com. We will get back to you with the best course of action within a few business days.
- Julbo will make every effort to repair eyewear per customers’ request. Requested repairs that are not covered under the Julbo Lifetime Warranty Policy will be performed at the cost of the parts replaced.
- Repairs take anywhere between 2-6 weeks. For more information go to our FAQs page.
Scratched lenses are not covered under warranty. We can replace non-prescription Julbo sunglass lenses for you as long as we still have them available. Cost per lens set below.
Spectron lenses: $50-$60
Spectron 3 Polarized lenses: $55
REACTIV Photochromic lenses: $130-$150