Warranty and Repairs
We have spent over 125 years building quality, performance products and stand behind them 100%. Julbo warranties all sunglasses and goggles for the original owner against manufacturing defects for the lifetime of the product. Julbo maintains the sole right to determine what is a manufacturing default or failure.
Scope of Warranty: The warranty will be honored for the lifetime of the product for the original owner. The warranty applies to all types of manufacturing defects in materials and workmanship. This does not cover normal wear & tear, sunglasses or goggles that are stolen, lost, dropped, crushed, scratched, run over, chewed by human, pet or wild animal or other damage that is caused by the consumer. This warranty extends only to residents of the United States.
Repair Policy: Julbo will make every effort to make repairs as per customers’ request. Requested repairs that are not covered under the Julbo Lifetime Warranty Policy will be performed at the cost of the parts replaced. Please note: Replacement parts for our current and most popular models are also available for purchase at www.julbo.com/spare-parts/
Returns and repairs may take up to three weeks. For more information go to our FAQs page.
Our goal is to get your Julbos back to you as quickly as possible. Doing the following will help us make that happen:
- Include a printed copy of the Warranty/Return Form, filled out is even better! (It's a fillable PDF form that you can type in and then print.)
- Clean your Julbos as best you can. If they gross us out, we'll probably just send them back to you.
296 Avenue D; Ste 10
Williston, VT 05495