My payments and invoices
I placed an order at julbo.com and I'm due a refund. When will I be refunded?
We only refund purchases from our website if products are returned. To do this, go to "My Account" > "My Returns" and follow the instructions. You'll receive your refund within 14 days from the date on which we receive your return and check its contents.
What methods can I use to pay for my online purchases?
You can pay for your online order in one of two ways: either by debit or credit card (Visa and Mastercard) or by PayPal. Both payment methods are secure.