How do I return an order placed on julbo.com?
Published in My order 760 Views
Log in to your account:
- Create an online return request in "My orders"
- Select the order you want to return and the appropriate reason(s)
- Prepare your parcel:
- Pack the product in its original packaging together with any accessories, instructions for use, documentation and labels; it must be in perfect condition for resale (unused, undamaged and clean)
- Write the order number and return address on the parcel
Service retours e-commerce
39400 Longchaumois - France
- Hand over your parcel to the carrier of your choice (you are responsible for paying return shipping costs)
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