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I placed an order at julbo.com and I'm due a refund. When will I be refunded?
Published in My payments and invoices
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We only refund purchases from our website if products are returned. To do this, go to "My Account" > "My Returns" and follow the instructions. You'll receive your refund within 14 days from the date on which we receive your return and check its contents.
https://www.julbo.com/en_gb/faq/question/ajax/faq_id/221/
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